FAQ

Orders are typically processed within 1-3 business days before shipping. Domestically sourced items typically arrive within 3-7 business days after processing, and internationally sourced items typically arrive within 7-15 business days after processing.

Our products are sourced from multiple fulfillment partners, so shipping times vary by item. If your order contains both domestically and internationally sourced items, they may arrive in separate packages at different times.

Shipping rates are calculated at checkout based on your order and delivery address.

Yes. Once your order ships, you'll receive a confirmation email with tracking information.

Occasionally shipments are delayed due to customs, weather, or carrier issues beyond our control. We appreciate your patience and will do our best to keep you informed of any known delays.

Yes. We never test on animals and we choose kind suppliers.

They are designed to be. Our lashes are lightweight with a soft band, so they stay comfortable through a full day of wear.

Minutes. Our DIY cluster lashes are made to be applied at home for a natural finish that lasts — you decide exactly where each cluster sits, so the fit is yours.

A full lash set is a complete strip-style look applied in one piece for fast, all-over volume. A DIY set is made up of individual clusters you place yourself, giving you more control over shape, density and how the lashes fit your eye.

Our full terms are on our refund policy page. If something is not right with your order, get in touch and we will help.

Use the form on our contact page — questions, rave reviews and suggestions all welcome. We are here to listen.